Valtris Specialty Chemicals Launches Enterprise-wide Transformation Focused on Establishing the Company as Supplier of Choice
Valtris, a global leader in specialty chemical additives and precursors, announces the launch of a comprehensive, enterprise-wide transformation effort focused on establishing the company as a supplier of choice.
“We intend to achieve this through improvements in critical business processes, professional standards and service performance,” commented Simon Medley, Chief Executive Officer at Valtris. “More specifically, our focus is on the sales process, order fulfillment process of S&OP, and innovation. Accompanying our efforts on customer service process improvements is the consolidation of our business units, which we intend to leverage to provide a more holistic environment of offerings and an appropriately intensified service model to better align with customer needs and growth strategies.”
Mr. Medley added, “Our future service models will cover all aspects of customer interaction and collaboration. We are focused on matching our approach to the customer’s needs and ensuring mutual value creation through the relationship. Valtris’ commercial organization is diligently preparing for adaptation. We will transition account responsibilities, where necessary, although many relationships will remain unchanged. Our Valtris customer-facing team is supported by a strong global back-office, which will help champion the new approach. Specific details of any changes will be discussed through our representatives as we advance through the transformation. This is an exciting time for Valtris and our customers as we embark to improve the overall customer experience and become the supplier of choice. We greatly value our customers’ business and look forward to closely partnering with them during this transformation effort.”
About Valtris Specialty Chemicals
Valtris, headquartered in Independence, Ohio is a global leader in specialty performance additives and precursors, offering innovative solutions and products to customers around the world. With strong technical expertise and best in class formulation capabilities, Valtris develops products that provide essential performance properties to plastics, coatings, adhesives and sealants, pharmaceuticals, flavors and fragrances, and personal care products. The Company operates nine manufacturing locations and employees approximately 700 people across North America, Europe, and Asia. www.valtris.com.