This Valtris Privacy Policy describes how Valtris Specialty Chemicals and its subsidiaries (together the “Valtris” or “we” or “us”) use and protect any information that you give when you purchase goods from us, supply goods and services to us and/or distribute our goods and products. It also covers how we protect information you may provide to us when visiting our website. We have a separate privacy notice detailing how we protect the personal data of our European based employees, which is available from the local European HR Department.

Valtris is committed to ensuring that your privacy is protected. Should you provide certain information by which you can be identified when supplying, purchasing, working with us, or simply visiting our website, you can be assured that it will only be used in accordance with this privacy policy and under the General Data Protection Regulations (GDPR) 2018.

What Personal Data Do We Collect

We may collect the following information:

  • Name, job title and company name
  • Contact information including email address, phone number, etc.
  • Other information relevant for customer service and supply, such as business location, business organizational information
  • Invoicing, payment and credit information
  • How you found our website, website areas visited and how long you visited our website
  • Products or services you supply
  • Bank details, home address, home phone number if you are an independent consultant or trader providing a service to Valtris
  • Personal data which may be provided by visitors to our website, e.g. information provided in career opportunity enquiries and contact forms
  • Information about you such as your IP address stored automatically by cookies and other session tools

What we do with the information we gather?

We require this information to meet our business needs and requirements and/or to understand your needs and ensure we provide our customers the best products and services. Similarly, we need this information to make sure our suppliers provide us with the best products and services. We also require information in particular for the following reasons:

  • Business and workload planning and budgeting
  • Sales and Marketing
  • Internal record keeping
  • Financial management and reporting
  • Responding to your website enquiries
  • Future services we may need from your organisation

Who Do We Share Your Information With?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Additionally, in the performance of our business and electronic storage of information, Valtris may be sharing personal information with 3rd party companies or organizations, including subsidiaries, affiliates and other entities that perform services on our behalf, such as:

  • Marketing & website support service providers
  • 3rd party business support service providers, such as transport service providers, business insurance providers, banks, etc.
  • Network and data backup service providers
  • Cloud service providers
  • Business systems service providers
  • IT support service providers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, or sale of our assets, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

Your Rights

Under Applicable Data Protection Laws, you may have the right, in certain cases, to request access to your Personal Data that we process including the purposes and potential recipients of this data. If you are a citizen of an EU member state, you may request details of personal information which we hold about you under the General Data Protection Regulations 2018 (GDPR). A small fee may be payable if this request is considered “excessive”. You can make that request by emailing us at info@valtris.com for North America and info.eu@valtris.com for EU and Asia Pacific.

If you have previously provided Valtris with personal information for any reason and want us to remove that information from our records, you may make that request by contacting us using the email address provided above. We will comply with your request unless we have a legitimate reason to retain your information.

If you believe that any information we are holding on you is incorrect or incomplete, or needs rectifying, erasing or restricting in regard to the manner in which we process your data, please contact us, as soon as possible, using the email address provided above.

We have a separate privacy notice detailing how we protect the personal data of our European based employees, which provides further information on current and previous employee rights under GDPR. This is available from your local HR Department. For European based employees who have left the organization, please contact the HR Department at your last place of work with Valtris with any enquiries you may have regarding protection of personal data, or email us at the email address above.


How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks. We use Intrusion Prevention System to detect and block known security attacks. We regularly provide Cyber security training to our employees to keep our information secure from phishing attacks and hacking attempts.

Even though we try our best, we can’t guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behavior, administer the website, track users’ movements, and to collect information about users. This is done to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that are used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.

Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment or contact forms, so you don’t have to re-enter this information next time when commenting.

Analytics cookies – these cookies are used to track the use and performance of our website and services.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Feedback and Contact for Further Enquiries

If you have any concern about the way we are collecting or using your personal data, you should raise your concern in the first instance via email to info@valtris.com for North America and info.eu@valtris.com for EU and Asia Pacific.

Changes to Privacy Policy

This policy is effective from 25th May, 2018. Valtris may update this Privacy Policy from time to time.  We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. Please check this URL frequently to see the latest version of this Privacy Policy.